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VetTrust Animal Rescue Service

Not only people have accidents, medical emergencies or get injured - it happens to pets too. If the dog is hit by a car or the cat is trapped in the window, our animal rescue service can be notified from now on.
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Animal Rescue Basel Area

Operational area of the animal rescue service

The operational area is shown in the map. It was determined by calculations and test drives, so that the distances from our operation center (animal hospital Basel) are realistic and also reasonable. Only in this way can we guarantee optimal care.

Information for our visitors

We will always advise you of any special precautions in advance of an examination or therapy.

Basic flat rate: Basel-Stadt & Münchenstein
20.- / Price thanks to Anton Commitment Foundation
80.- / Effective costs
Basic flat rate: other areas of operation
40.- / Price thanks to Anton Foundation
80-120.- / Effective costs
Emergency veterinary flat rate (depending on notification / deployment):
Not applicable / Price thanks to Anton Foundation
80.- / Effective costs
Mileage allowance, per kilometre:
Not applicable / Price thanks to Anton's commitment
2.50/km / Effective costs
Surcharge for assignment duration > 1 hour, per ¼ hour or part thereof:
10.- / Price thanks to the Anton Commitment Foundation
20.- / Effective costs
Surcharges weekend and evening 20:00 - 23:00 hrs:
10.- / Price thanks to Anton's commitment
20.- / Effective costs
Surcharge night 23:00 - 07:00:
15.- / Price thanks to Anton's Commitment Foundation
30.-/ Effective costs
Calculation example:
On a Tuesday at 22:10, the animal rescue service is called to Allschwil because an elderly, very large and heavy dog has collapsed in a stairwell. The mission lasts 70 minutes, including travel time:
Basic deployment fee plus evening surcharge: 40.- + 10.- = 50.- CHF.
For the medical treatment in the animal rescue vehicle (stabilisation / infusion and oxygen administration), only the cost price is charged (reduction 30%, i.e. CHF 48.30 instead of CHF 69 and omission of the emergency veterinary flat rate of CHF 80): CHF 48.30 (instead of CHF 149).
Thus, the total cost for the entire rescue is CHF 98.30.
Important: As soon as the rescued pet has been transferred to a practice/clinic by order of the pet owner for further treatment/diagnosis, the assignment of the animal rescue service ends. The accepting veterinary facility is considered the new order recipient.
Basic flat rate: Basel-Stadt & Münchenstein
20.- / Price thanks to Anton Commitment Foundation
80.- / Effective costs
Basic flat rate: other areas of operation
40.- / Price thanks to Anton Foundation
80-120.- / Effective costs
Emergency veterinary flat rate (depending on notification / deployment):
Not applicable / Price thanks to Anton Foundation
80.- / Effective costs
Mileage allowance, per kilometre:
Not applicable / Price thanks to Anton's commitment
2.50/km / Effective costs
Surcharge for assignment duration > 1 hour, per ¼ hour or part thereof:
10.- / Price thanks to the Anton Commitment Foundation
20.- / Effective costs
Surcharges weekend and evening 20:00 - 23:00 hrs:
10.- / Price thanks to Anton's commitment
20.- / Effective costs
Surcharge night 23:00 - 07:00:
15.- / Price thanks to Anton's Commitment Foundation
30.-/ Effective costs
Calculation example:
On a Tuesday at 22:10, the animal rescue service is called to Allschwil because an elderly, very large and heavy dog has collapsed in a stairwell. The mission lasts 70 minutes, including travel time:
Basic deployment fee plus evening surcharge: 40.- + 10.- = 50.- CHF.
For the medical treatment in the animal rescue vehicle (stabilisation / infusion and oxygen administration), only the cost price is charged (reduction 30%, i.e. CHF 48.30 instead of CHF 69 and omission of the emergency veterinary flat rate of CHF 80): CHF 48.30 (instead of CHF 149).
Thus, the total cost for the entire rescue is CHF 98.30.
Important: As soon as the rescued pet has been transferred to a practice/clinic by order of the pet owner for further treatment/diagnosis, the assignment of the animal rescue service ends. The accepting veterinary facility is considered the new order recipient.

Please note that our reduced rates only apply to emergency care and emergency transport. Our animal rescue service cannot provide taxi services as it must be available for emergencies.
Animal rescue service: reduced rates for...
  • serious injuries
  • if the dog is losing a lot of blood externally or (possibly) internally.
  • if the animal is in extreme pain
  • after a collision with a car
  • falls from a great height
  • gastric torsion
  • loss of consciousness
  • massive breathing or heart problems
  • state of shock
  • suffocation
  • heat stroke
  • water intoxication
  • birth complications
  • etc.
Please note that our reduced rates only apply to emergency care and emergency transport. Our animal rescue service cannot provide taxi services as it must be available for emergencies.
Animal rescue service: reduced rates for...
  • serious injuries
  • if the dog is losing a lot of blood externally or (possibly) internally.
  • if the animal is in extreme pain
  • after a collision with a car
  • falls from a great height
  • gastric torsion
  • loss of consciousness
  • massive breathing or heart problems
  • state of shock
  • suffocation
  • heat stroke
  • water intoxication
  • birth complications
  • etc.

The animal rescue service is only used for emergency care and transport. It is NOT responsible for finding wild animals, healthy foundlings or even normal animal taxi services. There are various other services for this.
The animal rescue service is only used for emergency care and transport. It is NOT responsible for finding wild animals, healthy foundlings or even normal animal taxi services. There are various other services for this.

It is an ambulance from humans that has been converted for veterinary medicine. It is equipped in a highly modern and mission-oriented way. In the pet ambulance, patients can be stabilised, given initial treatment and transported.
It is an ambulance from humans that has been converted for veterinary medicine. It is equipped in a highly modern and mission-oriented way. In the pet ambulance, patients can be stabilised, given initial treatment and transported.

Solution for animals in emergency situations

Our veterinary professionals travel to the scene of the emergency by the fastest route possible, administer first aid and stabilize the patient. Subsequently, the pet is taken to the nearest clinic so that medical care can be taken over there without any gaps.
Telebasel Contribution

Cooperation of the Anton Foundation with the Baseln Veterinary Clinic

Gigi Oeri has a big heart for animals. She has founded another foundation called "Anton" and, among other things, is entering into a cooperation with VetTrust Tierklinik Basel to implement an animal rescue service. Together with Basel veterinarian Gabrielle Brunner, Gigi Oeri thought about how an improvement for the welfare of animals could be achieved. There was a lack of a rescue service for small animals. The animal rescue service that has now been set up is unique in the whole of Switzerland. This initiative for small animals in the Basel region is only possible thanks to the generous donation of the Anton Foundation.
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